Over the last few decades, the internet has revolutionised the way that human beings do business. In the process, unfortunately, it’s also revolutionised a number of criminal enterprises. It’s now possible to steal from, spy on, and blackmail people anywhere in the world, with the help of an internet connection and the right skills.
In the world of telecommunications, this is a particularly pressing problem. But exactly what forms do cybersecurity risks take, and how exactly can telecoms businesses deal with them?
Understanding the Cybersecurity Risks Facing Telecommunications
Cyber-criminals can do any number of things to compromise a telecommunications business. They might break into your servers and steal customer data. They might launch a Distributed Denial of Service (DDoS) attack, which will render you unable to operate. They might install ransomware that freezes your systems and encrypts your data until you pay a ransom.
These risks will affect the bottom line of your business. But they might also expose you to legal trouble, too – especially if you’ve failed to take adequate measures to protect customer data.
Adopting Advanced Technologies to Strengthen Security
In most cases, you can remain secure by installing the right technologies. Artificial intelligence might be used to detect malicious code before it has a chance to execute. Encrypting data will shield it from those who might want to steal it.
Then there is multi-factor authentication, which will ensure that anyone who wants to gain access to a sensitive system will need to provide not only a password but also a device (like a dongle or a smartphone) and biometric data, like a fingerprint.
It’s also worth ensuring that your network is physically sound. This means shopping for the right server hardware and employing the right technical expertise. Make sure that your organisation is secure, right down to the connectors you’re using.
Collaborating with Government and Industry Partners
It’s the in the interest of the entire telecommunications industry, and the government, that cybercrime be fought. You can take advantage of your natural allies by maintaining open communication with them. It’s also worth paying attention to the latest new laws relevant to cybersecurity, and abiding by them. In some cases, this might mean working alongside an expert consultant – or proactively recruiting the right legal help.
Your partners in the industry should be consulted extensively. Share your knowledge and expertise, and make sure that your procedures are aligned. For example, you might work with partners who take a vigilant approach to so-called phishing attacks. This will reduce the potential for attackers to find their way into your systems via an intermediary. If you suspect that you’ve working alongside a business whose security systems and procedures are lax, then conduct a review – and, if necessary, sever ties with them.
